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- Key Highlights from SONAI 2025
By: Aubrey Camille J. Perez Research and Content Coordinator Institute of Corporate Directors On January 30, 2025, the Global AI Council Philippines hosted the State of the Nation in AI (SONAI) 2025 at the GSIS Theater. It brought together stakeholders from different industries to discuss the future of AI in the country. The event supported the mission of uniting existing AI organizations with the assistance of the Global AI Council with the help of private and public sector partners. Ms. Catherine Denise Jalandoni, GICD, Executive Director of the Institute of Corporate Directors (ICD) and the Global AI Council Philippines, was present at the event. Dr. Donald Lim, FICD, Mr. Michael Calma, FICD, Ms. Imelda Tiongson, FICD, Atty. Mark Gorriceta, MICD (moderator) and Mr. Henry Aguda, FICD (moderator), contributed to the panel discussions. Segment 1: Navigating the AI Frontier: A Government Agency Viewpoint The first segment featured AI developments in the Philippines from the viewpoints of government agencies. Department of Information and Communications Technology (DICT) Secretary Ivan John Uy highlighted President Marcos Jr.'s "Bagong Pilipinas" vision, focusing on AI's potential for economic growth, public service efficiency, and digital resilience, with the National Broadband Program ensuring universal connectivity across the Philippines. The second keynote speech was delivered by Department of Science and Technology (DOST) Secretary Renato Solidum Jr., who revealed DOST’s ambition for the Philippines' AI industry, along with a projection of a 12% GDP increase ($92 billion) by 2030. Dr. Donald Lim, FICD, and President of the Global AI Council Philippines, delivered the welcome remarks and was part of the panel for this session. Atty. Mark Gorriceta, MICD, and the Corporate Secretary of the Global AI Council Philippines, moderated the panel discussion. Segment 2: Frontier AI The Director of Digital Technology at the Asian Development Bank (ADB), Mr. Antonio Zaballos, presented a roadmap for digital transformation in the Asia-Pacific, with an emphasis on ADB's focus on creating an inclusive, resilient, and sustainable AI ecosystem. He introduced the "Beetle hub" concept and urged the Philippines to boost regional connectivity and become a data powerhouse to align with its digitalization goals. Mr. Zaballos highlighted ADB's new digital sector that is focused on three pillars: digital infrastructure, policy frameworks and skills training, and cybersecurity. He also stressed the importance of balancing AI supply and demand using targeted policies and a thriving startup ecosystem in the Philippines to promote growth. Segment 3: AI: Driving Change in Key Industries Mr. Unni Pillai, Head of Technology at Amazon Web Services Philippines, discussed the rapid evolution of AI and predicted that 2025 would mark the transition of generative AI into production due to the widespread adoption of ChatGPT. He outlined four key AI innovation areas (experiences, productivity, insights, and creativity) and introduced concepts such as Retrieval Augmented Generation (RAG) and model distillation for specialization. Mr. Pillai emphasized the importance of starting with small projects to focus on skill development and data governance. Also, he said that areas like customer service needed seamless customer experiences, omnichannel personalization, and AI applications. Mr. Michael Calma, FICD, Country Manager of ADVANCE.AI , is one of the panelists for this segment. Segment 4: Empowering Consumer in the AI Era The growing impact of AI in everyday life was talked about by Ms. Sara Venturina, Chief Data Officer of GCash, who showcased how GCash uses AI to drive financial inclusion through features like the G score system and personalized user experiences. She discussed the challenges of AI adoption in the Philippines, including the skills gap and potential job displacement, while emphasizing GCash's upskilling efforts and ethical AI practices, such as bias checks and governance frameworks. Ms. Venturina concluded by stressing the importance of public-private partnerships in advancing AI adoption and ensuring responsible innovation for consumer empowerment. The panel includes ICD fellows and trustees, with Mr. Henry Aguda, FICD, who moderated the discussion, and Ms. Imelda Tiongson, FICD, who joined as one of the panelists. Segment 5: Future Forward: Building a Fair and Inclusive Society With AI Mr. Brian Poe Llamanzares, Global AI Council Philippines’ Chairman, shared a vision for the nation's AI future that emphasizes the importance of fostering thoughtful conversations on AI's opportunities and challenges. He introduced a report on AI's impact, highlighting its role in enhancing accessibility and efficiency across sectors, and advocated for research and development (R&D) investment to support the Philippines' AI growth. Mr. Llamanzares urged the country to leverage AI for rapid innovation by drawing a parallel to the Philippines' success in the BPO industry and positioning the state as a key player in the global AI ecosystem. Overall, SONAI 2025 served as an important platform for sharing exciting developments in the state of AI in the country. The event emphasized the role of AI in making services more accessible across both the public and private sectors. It pointed out the need for collaboration, innovation, and responsible AI adoption to promote inclusive growth and technological progress. Additionally, it highlighted the importance of AI governance across various institutions to ensure that AI is used fairly, responsibly, and ethically in fostering developments for the advancement of the country.
- Igniting the ‘Likas-Kaya’ spark
By: Ramon B. Segismundo, FICD Fellow Institute of Corporate Directors Likas-kaya is the Filipino translation of “sustainability,” defined as a realization that our ability to prosper now and in the future requires increased attention to economic and social progress and to conserving Earth’s life support systems. (Pamela Matson, Pursuing Sustainability: A Guide to the Science and Practice, Princeton University Press, 2016) “Likas-Kaya para sa Kaunlaran,” on the other hand, is sustainable development, an outcome of sustained sustainability efforts that meet the needs, not only of the current generation, but also of future generations to come. SUSTAINABILITY LEADERSHIP CERTIFICATE COURSE When the De La Salle University (DLSU) School of LifeLong Learning (SOLL) and the Management Association of the Philippines (MAP), through its Committee on Shared Prosperity, organized the Sustainability Leadership Certificate Course held on Aug. 22-23 at the DLSU Andrew L. Tan Data Science Institute in Bonifacio Global City, little did we know that we would be igniting a spark that would drive a broad and deep awareness of sustainability — in all its different dimensions of planetary, human and self-in the Philippine business community. A total of 29 participants from 22 different companies, including Monde-Nissin, San Miguel Yamamura Packaging, Aboitiz-Lima Land, and other organizations, graced the event. The Certificate Course covered the following topics based on the sustainability track in my recent fellowship at Stanford University: 1. Sustainability Leadership: A sustainability leader is defined by the University of Cambridge as “someone who inspires and supports actions towards a better world.” Yet, this writer believes that definitions of sustainability in the literature adopt a western lens. For a developing country, sustainability needs to be reframed to have a greater focus on the social, economic, and governance dimensions. 2. Pursuing Sustainability: Pursuing sustainability is no mean feat. Socio-environmental systems, in which opportunities for sustainable development reside, are complex. Such a realization will provide sustainability leaders the multiple levers that will catalyze “inclusive well-being” (its constituents being material needs, health and education, opportunity, community and security). As they say in Filipino, Walang iwanan (No one gets left behind). 3. Planetary Sustainability: This is the conventional space of sustainability and is also referred to as environmental sustainability. It has six dimensions (Bill Barnett, Leading Sustainability by Design, Stanford University, Spring Term, 2023-2024): a. Climate; b. Energy; c. Population; d. Sustenance — Food and Water, Waste, and Plastics; e. Integrated Earth System — Biodiversity and Extinction, and Oceans; and, f. Heritage — Preservation and conservation, indigenous peoples, and conflict and displacement. 4. Human Sustainability: This is about rethinking our role as humans and leaders in this ever-changing world and developing a mindset that creates strong relationships to forge better societies, communities, organizations, and teams. Driving human sustainability involves understanding what drives members of your teams and communities. In addition to mere economics as a motivator, sustainability leaders align individual purpose with collective purpose, ensure mastery through continuing growth and development, and embed autonomy through empowerment and delegation. 5. Self-Sustainability: This is personal and inward sustainability that involves deep reflection on what really matters to each of us, what motivates and inspires us individually and what creates a calm mind, healthy body, and a purposeful life. It involves formulating and implementing strategies to redesign our personal lives in the areas of nutrition, exercise, emotional and mental health, and sleep. In the pursuit of longevity and wellness, this marks a shift from remedial medicine to preventive medicine. ‘LIKAS-KAYA’ LIVE CASES While the topics above served as sustainability leadership theories, the certificate course was equally rich in practice with four guest speakers contributing their perspectives. Pandayan Bookshop Managing Director Gerardo “Jun” V. Cabochan, Jr. shared how human and self-sustainability are embedded as part of the Pandayan DNA through its “Diwa-Kapwa” organizational model. Through Jun’s People First policy, three outcomes are achieved in this model: personal growth, productivity, and progress of every Panday. Dr. Benito Teehankee, chair of the MAP Shared Prosperity Committee, advocated the MAP- and DLSU-endorsed Covenant for Shared Prosperity that spells out a company’s pledge to do right by its various stakeholders — the employees, customers, suppliers, communities, the environment, and shareholders. This Covenant is in support of the aspiration of the Constitution for “a rising standard of living, and an improved quality of life for all Filipinos.” Integrating environmental and human sustainability, CleanTech Global Renewables, Inc. President Salvador “Aboy” Castro presented an overview of his company’s renewal energy business alongside CleanTech Foundation’s dedication to building and empowering communities through a host of various social programs. Focusing on planetary sustainability in supply chain, procurement, and logistics, Charlie Villasenor discussed developing sustainable supply chains and the advantages they bring. He also covered how to build a compelling business case and deal with the corresponding challenges. ‘LIKAS-KAYA’ IN ACTION A major feature of the Certificate Course is the setting up of a Sustainability Leadership community to be dubbed Philippines “Likas-Kaya” Leaders. This was kickstarted during the two days with each participant identifying their top-of-the-mind sustainability challenge and, working with their course teams, developing sustainability solutions they could bring back to their respective workplaces and contexts. Post-course, I reflected on the following Sustainability Leadership pathways that every Philippine leader should seriously consider: 1. All of us must view ourselves as “sustainability leaders” with a broad definition of sustainability — economic, social, environmental, governance, etc. It must be embedded in every leader’s role, most specially the CEO. 2. A tri-sectoral leadership mindset and perspective to address “wicked” sustainability challenges needs to be adopted, considering the complex milieus with various institutions and actors at play that may help or hinder a lasting solution. 3. Incorporate frameworks, such as the United Nation’s Sustainability Development Goals (SDGs), the Covenant for Shared Prosperity, and the “Diwa-Kapwa” advocacy, that encourage and inspire organizations to be People First and Spirit-Led in our sustainability actions and efforts. 4. Large-scale and radical sustainability initiatives are marathons, not sprints. Therefore, it is critical that we promote inclusivity by involving all generations and having a multi-disciplinary approach in our approaches and mental models. 5. As with sustainability initiatives and all change efforts, we must be transformational. We may have to be aware and steer clear of the Goldilocks principle — choosing the middle ground always for fear of “rocking the boat” — and always do our best to push strong and hard for positive change. At the same time, we all know that transformation is hard and that is why sometimes, we may have to start with baby steps. 6. It starts in our own backyards — our organizations, our families and homes — these are fertile areas to practice sustainability, whether it be human, self, economic, environmental, social, etc. Let the “Likas-Kaya” community flourish! Dr. Ramon “Mon” B. Segismundo is a member of the MAP Shared Prosperity Committee. He is a 2023-2024 fellow of Stanford University Distinguished Careers Institute. He holds a Doctorate in Business Administration from Singapore Management University. He is the CEO of Singapore-based OneHRX. map@map.org.ph rbsegismundo@onehrx.com Disclaimer: On October 22, 2024, “Igniting the ‘Likas-Kaya’ spark” was published. It was authored by Ramon B. Segismundo, a fellow of the Institute of Corporate Directors. You can read the original article through this link:
- Women in power
By: Senen L. Matoto, FICD Fellow Institute of Corporate Directors Ever since Eve asked Adam to bite the apple, humanity’s face changed forever. No question, the advent of women in power is here to stay and in the Philippines, not only have women made historical inroads in government, our Filipinas are also very much palpable in our business community. A prime example is multi-awarded entrepreneur Rosemarie “Ut” Rafael, a bubbly, energetic, dynamo who has dabbled successfully in so many businesses and advocacies, even in fields you would not normally expect from the fairer sex. She is presently the chairperson and founding president of Airspeed, an end-to-end logistics solutions and express courier company offering multimodal solutions that combine air, sea freight and land transportation that has grown over the past 35 years to be one of the largest in the industry. Airspeed has offices and facilities in Luzon, Visayas and Mindanao from the NCR, Pampanga, Carmona, Batangas, Mamburao to Naga, Palawan to Cebu, Bacolod and to Davao, Cagayan de Oro and General Santos. A testimonial to Ut’s secret formula for entrepreneurial success, can be discerned from these comments of her best friend, another entrepreneurial power woman, Ida Manalo Joseph of the Ralph’s Wine and Spirits Group. “Ut is like the bamboo that spends years developing its roots before growing rapidly. Her success in leadership required a significant investment of time and effort… consistently developing her skills, building relationships and refining strategies to achieve long term success… adaptable and flexible … focused on nurturing her team and creating an environment that supports growth and development.” The Women Business Council Philippines led by Council Chairperson Ut, in cooperation with the Philippine Embassy, recently sent for the first time ever, a trade mission to Phnom Penh Cambodia to explore opportunities and exchanges of interest in various industries. I would like to share Ut’s account, in her own words, of the historic visit of an all women delegation. The Historic Trade Mission to Cambodia By Rosemarie “Ut” Rafael The trade mission started as an idea between the Philippine Embassy and Women Business Council Philippines which has culminated successfully with opportunities and exchanges of interest in several key areas such as aviation, rice industry, automotive, tourism, healthcare, retail and logistics. The Council was established in 1997 through the endorsement of then President Fidel Ramos and then Trade Secretary Ernesto Ordoñez. It was formed to provide a platform to hear about women’s issues in business and to discuss possible policies that could be endorsed to government bodies to help women in general through business focused solutions. As an advocacy group composed of the country’s top women business leaders and entrepreneurs, WBCO is an active force in seeking to promote women-led and women-owned enterprises by assisting in giving access to funds, access to markets and digital training. Recently, a courtesy visit to Samdech Border thipadei Hun Manet, Prime Minister of the Kingdom of Cambodia sealed the Council’s interest to work with Cambodia in many ways including the collaboration with Cambodian women entrepreneurs, particularly areas of vocational upskilling, sharing of best practices and capacity building. The Prime Minister emphasized that business forums would help bridge businesspersons or potential investors from both countries which can create more businesses and more jobs. The Prime Minister also highlighted that in Cambodia, Women‘s roles in the business sector have made remarkable progress and the country’s socio economic development can only advance with the participation of multiple sectors to ensure and foster the drive of national economic growth. The Worldbridge group and Chip Mong group also hosted the Philippine Women Business council to explore investment opportunities. These meetings served as a valuable starting point to explore synergies and leverage collective strengths to drive business growth and empower women entrepreneurs in both markets. During the business forum, legal experts emphasized the importance of understanding Cambodia’s legal framework for successful operations. Cambodia generally has an open and pro business environment. A testimonial to Ut’s secret formula for entrepreneurial success, can be discerned from these comments of her best friend, another entrepreneurial power woman, Ida Manalo Joseph. A courtesy call was also made to the President of National Assembly H. E. Khuon Sudary and the Minister of Commerce H.E. Cham Nimble, Minister of Women’s affairs H.E. Kantha Phavi where the roles of both Cambodia and Philippines women entrepreneurs were acknowledged in growing the business in all sectors represented. This trade mission was a first of its kind in Cambodia organized by the Philippine Embassy of the Kingdom of Cambodia led by Ambassador Flerida Ann Camille Mayo and the Women Business Council Philippines delegation headed by Chairperson Ut Rafael. Until next week… OBF! For comments, email bing_matoto@yahoo.com . Disclaimer: On January 28, 2025, “Women in power” was published. It was authored by Senen L. Matoto, a fellow of the Institute of Corporate Directors. You can read the original article through this link:
- ICD Strengthens Ties with SEC Corporate Governance and Finance Department
By: Aubrey Camille J. Perez Research and Content Coordinator Institute of Corporate Directors From left to right: Carlos Del Rosario, Board Services Assistant Manager, Institute of Corporate Directors Thea Angelie Angara, Corporate Governance Advocacy Team Lead, Institute of Corporate Directors Kenneth Vicarl Lagera, Research and Development Assistant Manager, Institute of Corporate Directors Catherine Denise Jalandoni, Executive Director, Institute of Corporate Directors Atty. Rogelio V. Quevedo, Commissioner, Securities and Exchange Commission Atty. Rachel Gumtang-Remalante, Director of the Corporate Governance and Finance Department, Securities and Exchange Commission Atty. Joseph Anthony Siapno Perez, Chief of Staff, Office of the Commissioners Atty. Morgan Christian M. Acol, Deputy Chief of Staff, Office of Commissioner Quevedo The Institute of Corporate Directors (ICD) paid a courtesy visit to the Securities and Exchange Commission (SEC) on January 22, 2025 at the SEC Headquarters in Makati. The visit highlighted the importance of director training in advancing corporate governance in the Philippines. The ICD delegation was led by Executive Director Catherine Jalandoni. Joining her were Board Consultancy Assistant Manager, Mr. Carlos Del Rosario; Corporate Governance Advocacy Team Lead, Ms. Thea Angara; and Research and Development Assistant Manager, Mr. Kenneth Vicarl Lagera. The SEC Corporate Governance and Finance Department (CGFD) was led by its supervising commissioner, Commissioner Atty. Rogelio Quevedo; CGFD Director, Atty. Rachel Gumtang-Remalante; Comm. Quevedo’s Chief of Staff, Atty. Joseph Perez; and Deputy Chief of Staff Atty. Morgan Christan Acol. Both the ICD and SEC engage in educational efforts aimed at promoting good governance practices. They are committed to equipping leaders, including directors and executives, as well as organizations, with the knowledge and resources necessary to enhance leadership, ensure regulatory compliance, and strengthen business relationships within the sector. During the meeting, discussions on potential collaborations between the ICD and SEC were brought up. The focus was on fostering a continued partnership between the two parties to advance good corporate governance. These discussions will provide a chance to explore new ideas, share updates on regulatory changes, and ensure shared objectives to strengthen the partnership between ICD and SEC CGFD, with the goal of championing effective corporate governance practices.
- The governance elephant: Cronyism, diversity and accountability at stake
By: Ernesto O. Cordero, PhD, MICD Member Institute of Corporate Directors A FREQUENTLY discussed issue in corporate governance that remains unaddressed is board appointments. Even though the election of the board heads and members is responsible for driving a firm to success or failure, the mechanics of their election and their selection processes are often devoid of any transparency, diversity and accountability. These appointments are placed in this context by cronyism, power politics and tokenism, leading to a low exploration of alternative and diverse ideas. In addressing the issues of transparency, diversity and accountability in elections, these reforms are critical for the firm's success and restoration of the public's faith in corporations. Cronyism and board entrenchment: an obstacle The appointment of boards of directors is plagued by cronyism. The members of boards of directors continue to be selected on a patronage basis and for political grounds instead of being competent or well-qualified. It also jeopardizes the independence of boards by undermining their ability to supervise and make decisions from a neutral standpoint. The range of consequences due to cronyism is extensive, as it leads to a company being inefficiently managed and, at the same time, protects the firms from being able to create new value for their stakeholders (Mallin, 2018). Adding to the problem is the issue of "board entrenchment," wherein long-serving board members consolidate power over time, creating an insular and self-serving governance culture. These entrenched directors, often deeply embedded in the company's corporate culture, may prioritize executive interests over broader stakeholder concerns, from employees and customers to the communities affected by the company's operations. As Adams and Ferreira (2007) highlight, this concentration of power creates a governance dilemma where the primary purpose of corporate oversight — ensuring accountability and transparency is significantly compromised. Periodic evaluations and term limits for board members are critical to addressing board entrenchment. Regularly refreshing board composition can bring new perspectives and ideas, reducing the risks of stagnation and groupthink. Yet, such measures remain uncommon in many companies, where resistance to change is deeply entrenched. Diversity: A missed opportunity Diversity in corporate boards is another pressing issue that remains under-addressed. Despite growing awareness of the benefits of diverse perspectives, many boards still lack meaningful representation of women, racial minorities and professionals from varied backgrounds. This lack of diversity perpetuates homogeneity in decision-making, which can lead to groupthink and blind spots in strategic planning. As Terjesen, Sealy and Singh (2009) emphasize, diverse boards are more likely to generate innovative solutions, enhance decision-making and improve overall governance. The push for diversity is not merely a matter of fairness but a business imperative. Studies have consistently shown that companies with diverse boards outperform their peers, particularly in risk management, financial performance and stakeholder engagement. A more inclusive boardroom fosters a richer exchange of ideas, leading to more balanced and well-rounded decisions. However, without deliberate efforts to recruit and retain diverse talent, these benefits remain out of reach for many organizations. The problem with 'celebrity directors' Another controversial aspect of corporate board appointments is the rise of "celebrity directors." These individuals, chosen for their fame or public image rather than their qualifications, often lack the knowledge and expertise to navigate complex corporate challenges. While such appointments may temporarily boost a company's profile, they can undermine board effectiveness and credibility in the long run. Corporate boards should prioritize competence and experience over visibility, ensuring that every member contributes to informed and responsible decision-making. The path forward: Targeted reforms A series of targeted reforms is urgently needed to address the issues plaguing corporate board appointments. First and foremost, transparency in the nomination process must be prioritized. Companies should publicly disclose the criteria and procedures used to select board members, providing stakeholders with greater confidence in the integrity of the process. Organizations can reduce cronyism and enhance trust among investors and the broader public by demystifying board appointments. Diversity quotas or targets represent another crucial step toward reform. While controversial, these measures have proven effective in improving representation in countries where they have been implemented. For instance, Norway's mandate for 40 percent female representation on boards has significantly increased gender diversity and inspired similar initiatives worldwide. Quotas may not be a permanent solution, but they are necessary to address entrenched biases and systemic barriers. Independence is equally critical in improving board effectiveness. Mandating term limits and periodic evaluations for board members can help prevent entrenchment and encourage fresh perspectives. These measures ensure that boards remain dynamic and responsive to evolving business challenges, fostering a culture of accountability and continuous improvement. Cultivating a governance culture While structural reforms are essential, they must be accompanied by a cultural shift in how corporate boards view their roles and responsibilities. Board members must embrace fiduciary duties to shareholders and all stakeholders, including employees, customers and society. This broader perspective aligns with the growing emphasis on environmental, social and governance (ESG) principles, reshaping the corporate landscape. Training and development programs for board members can play a vital role in this cultural shift. Companies can build competent and forward-thinking boards by equipping directors with the knowledge and skills to navigate complex governance challenges. Programs focusing on ESG, digital transformation, and stakeholder engagement are particularly valuable in preparing boards for the future. A call to action The issues surrounding corporate board appointments are too significant to ignore. Cronyism, lack of diversity and entrenched power dynamics undermine the foundations of effective corporate governance, putting companies and their stakeholders at risk. Addressing these challenges requires bold and decisive action, from implementing structural reforms to fostering a culture of accountability and inclusion. As businesses face increasing scrutiny from regulators, investors, and the public, the time for change is now. By prioritizing transparency, diversity, and independence, corporate boards can become more effective stewards of their organizations, driving innovation, ethical decision-making, and sustainable growth. The elephant in the boardroom can no longer be ignored; it is time to confront it head-on and create a governance framework that genuinely serves the interests of all stakeholders. Ernesto O. Cordero, PhD in business administration, Hon. D. Litt. post-doctorate research scholar, Saint Paul University-Ottawa/ University of Ottawa, Ontario, Canada. Disclaimer: On January 16, 2025, “The governance elephant: Cronyism, diversity and accountability at stake” was published. It was authored by Dr. Ernesto O. Cordero, a member of the Institute of Corporate Directors. You can read the original article through this link:
- New Laws in Taxation and Property: A 2024 Primer on RA 12001, RA 11976, RA 12023, and RA 12066
By: Aubrey Camille J. Perez Research and Content Coordinator Institute of Corporate Directors The Philippine government has recently signed into law important reforms aimed at modernizing the tax system, improving property valuation, and creating a more attractive environment for businesses and investors. RA 12001, RA 11976, RA 12023, and RA 12066, all passed in 2024, represent significant changes that will impact local government units (LGUs), businesses, and taxpayers. RA 12001 (Real Property Valuation and Assessment Reform Act) Enacted on June 13, 2024, RA 12001 standardizes real property valuation in the Philippines. The law mandates that property valuations be based on market value to promote fairness and uniformity across LGUs. One of the main goals is to increase local government revenues, improve transparency in real estate transactions, and foster technology in property tax systems. The Bureau of Local Government Finance (BLGF), under the Department of Finance (DOF), plays a central role in implementing RA 12001. It develops and maintains the Philippine Valuation Standards (PVS), guiding LGUs in preparing their Schedule of Market Values (SMVs). LGUs must conduct public consultations before submitting their SMVs for approval, which take effect after certification by the Secretary of Finance and publication. A notable provision of the law is a two-year real property tax amnesty for delinquent property owners, allowing them to settle unpaid taxes without penalties. LGUs will also receive subsidies to fund the updating of SMVs and ensure tax compliance across regions. Before RA 12001, the Local Government Code of 1991 (RA 7160) granted LGUs autonomy to set their own property valuations, leading to inconsistent assessments across regions. This lack of uniformity resulted in unequal tax burdens for property owners, depending on the location of their properties. RA 12001 standardizes the process, ensuring uniformity and establishing a single valuation standard for all LGU assessors. RA 11976 (Ease of Paying Taxes Act) RA 11976, signed into law on January 5, 2024, simplifies tax compliance and modernizes tax administration. It directs the Bureau of Internal Revenue (BIR) to implement a digitalization roadmap that reduces the need for face-to-face transactions, improving overall efficiency. The law introduces special concessions for micro and small businesses, such as a simplified two-page Income Tax Return, reduced penalties for late filing, and a 50% reduction in compromise penalties. RA 11976 also enhances digital systems for filing returns and payments, encouraging online transactions. VAT-registered individuals must issue VAT invoices for all sales, barters, exchanges, or leases of goods and services. Additionally, all individuals subject to internal revenue tax must issue registered sale or commercial invoices for transactions of ₱500 or more. VAT refund claims are streamlined into low, medium, and high-risk categories, and the BIR must process refund claims within 180 days. Before RA 11976, the National Internal Revenue Code of 1997 (RA 8424) aimed to promote economic growth but left the tax system complex, particularly for small businesses. Taxpayers were required to fill out numerous forms and file returns manually at Revenue District Offices (RDOs), leading to inefficiencies. This process was time-consuming, often resulting in delays and frustration. RA 11976 streamlines this by enhancing digital systems, allowing taxpayers to file returns and make payments electronically, significantly reducing the need for in-person visits. RA 12023 (Value-Added Tax on Digital Services Act) Enacted on October 2, 2024, RA 12023 expands the scope of VAT to cover digital services provided by both resident and nonresident digital service providers in the Philippines. Digital services like online platforms, cloud services, and digital goods, which were previously exempt from VAT, are now subject to a 12% VAT. Under this law, digital service providers, whether or not they have a physical presence in the Philippines, are required to assess, collect, and remit VAT on services consumed in the country. Nonresident providers must register for VAT and remit the tax directly to the BIR. Certain digital services are exempt from VAT, including educational services provided by accredited institutions and services related to the financial sector. Additionally, 5% of the incremental VAT revenues generated from digital services will go to developing the creative industries for five years. Before RA 12023, the Philippine tax system did not cover digital services, particularly those provided by foreign companies. Local digital service providers were subject to VAT, but foreign companies without a physical presence in the country were largely exempt. This created a significant tax gap, as local companies were taxed, while foreign companies were not. RA 12023 addresses this gap by taxing digital services provided by both local and foreign providers, leveling the playing field. RA 12066 (CREATE MORE Act) RA 12066, signed into law on November 11, 2024, reforms the Philippines' tax incentives system, making it more competitive and transparent. The law allows registered business enterprises (RBEs) to choose between two incentives: the 5% Special Corporate Income Tax (SCIT) or the Enhanced Deductions Regime (EDR). Tax incentives are extended from a maximum of 10 years to up to 17 or 27 years, with additional incentives for labor-intensive projects. Registered export enterprises (REEs) and high-value domestic market enterprises (DMEs) with significant investments can enjoy additional benefits. REEs can choose from three incentive options: an Income Tax Holiday (ITH) followed by SCIT or EDR, SCIT that replaces all national and local taxes, or EDR. RA 12066 also reduces the corporate income tax (CIT) rate from 25% to 20%, benefiting RBEs, and increases deductions for the manufacturing sector. It introduces a 20-working-day decision timeframe for tax incentive applications to streamline the process and reduce bureaucratic delays. RBEs can also implement flexible work arrangements without losing tax incentives. Before the CREATE Act, the tax incentives system under the National Internal Revenue Code of 1997 (RA 8424) was complex and less adaptable. Tax incentives had shorter benefit periods and higher tax rates. RA 12066 addresses these issues by offering longer, more flexible incentives, helping businesses plan for the long term and promoting investment in the country.
- AI resolutions for 2025
By: Senen L. Matoto, FICD Fellow Institute of Corporate Directors With each start of a new year, it is always a good idea to set goals for personal development to aim for, more so for business executives. Undoubtedly, artificial intelligence (AI) has moved front and center in any conversation among C-suite executives on what will most impact their organizations in the future. But my guess is that beyond the generalities of what AI is capable of, there is only a small percentage of C-suite executives who are intimate with the specifics of AI mainly because there is a dearth of convenient and simplified ways to study AI. Well, despair no more. A good friend and a fellow member in the Rotary Club of Makati, Roger Collantes, founder and CEO of Asian Institute of Digital Transformation, could very well provide the solution. Roger is considered a visionary leader with over 30 years’ experience in educational innovation, organizational transformation, and digital integration servicing numerous organizations across Asia. He will spearhead RCM’s AI Academy initiative in Rotary year 2025-2026 under President-elect Eddie Galvez. The write-up below is a sampling of how Roger can provide a simplified, easy to understand treatise on AI. Ride the AI Wave in 2025! (By Roger Collantes) Are you ready for the AI revolution? Technology is shifting dramatically. AI isn’t just a trend; it’s a cornerstone of our business strategies. For senior executives, understanding AI is crucial. At the Asian Institute of Digital Transformation, we’ve championed inclusive AI education since the Covid-19 pandemic. Let’s explore the three types of AI and how quantum computing will shape our future. The Challenge Navigating the complex world of AI can feel overwhelming. Many leaders struggle to keep up with advancements and to understand their implications. The Solution Here’s a clear path forward: demystify AI by understanding its three main types: 1. Predictive AI: The Weather Forecaster Think of a weather forecast guiding your picnic plans. Predictive AI analyzes historical data to forecast future events. Netflix uses it to recommend shows based on your viewing habits, helping you make informed choices. Turn to page 10 Harnessing predictive AI allows you to anticipate customer needs and stay ahead of the competition. Harnessing predictive AI allows you to anticipate customer needs and stay ahead of the competition. 2. Generative AI: The Creative Partner Imagine a talented artist creating masterpieces. Generative AI produces new content from existing data, like ChatGPT crafting articles and marketing copy. This technology can streamline processes, enhance creativity, and unlock new growth avenues. 3. Agentic AI: The Autonomous Assistant Picture a personal assistant who anticipates your needs. Agentic AI makes decisions and manages tasks autonomously, freeing you to focus on strategic initiatives. This can revolutionize operations, enhancing productivity and driving results. Be Technologically Human Remember, technology should enhance our humanity, not replace it. Aim to be technologically human — leveraging AI while maintaining core values and connections. Driven by Passion, Not Fear It’s natural to fear AI’s impact on jobs and industries. Instead, be driven by passion. AI is a tool for empowerment, augmenting your capabilities and those of your team. Disrupt Yourself Before You’re Disrupted Proactively seek innovation opportunities. Embrace lifelong learning and encourage your teams to explore new technologies. This positions your organization as a leader. The Quantum Leap Ahead Recent advancements in quantum computing, like Google’s Willow and NVIDIA’s H100, are set to accelerate AI applications. Imagine switching from a bicycle to a high-speed train; quantum chips process complex data at dizzying speeds. This technology is a call to action for transformation now. Your Journey Begins Now As leaders, you have the power to guide your organizations into the future of AI. Embrace these technologies and foster a culture of innovation. By understanding AI’s impact, you can navigate change confidently. Let’s create a future where technology and humanity coexist harmoniously. Together, we can shape a world where passion drives progress. It’s never too late to upgrade yourself — stop procrastinating and act now! Until next week… OBF! For comments, email bing_matoto@yahoo.com . Disclaimer: On January 7, 2025, “AI resolutions for 2025” was published. It was authored by Senen L. Matoto, a fellow of the Institute of Corporate Directors. You can read the original article through this link
- Capital access and financial management for sustainable MSMEs
By: Ma. Aurora D. Geotina-Garcia, FICD Fellow Institute of Corporate Directors How to manage finances and where to access capital, which are critical for sustainability, are questions often asked by business owners and leaders. In an earlier article featured in a MAP column, entitled “The Journey of MSMEs: Are we there yet?,” I cited limited financing and accessibility to affordable and reasonable sources of funds as one of the challenges faced by micro, small, and medium enterprises (MSMEs). This was the topic I spoke about on Oct. 29 at the Management Association of the Philippines (MAP) – Philippine Trade Training Center (PTTC) MSME Business Clinic with the theme, “Stronger MSMEs for a Sustainable Future Building Collaborative Ecosystems,” organized by the Department of Trade and Industry-PTTC and the MAP. FINANCIAL MANAGEMENT FOR MSMES Financial management is basically about controlling the flow of money in and out of an organization. Some key components of financial management that MSMEs as well as larger businesses should focus on are: • Budgeting. This includes allocating resources efficiently and monitoring financial performance against set targets. Given that funding sources are limited, it is important that you use these with good judgment and common sense. • Cash flow management. Understanding and tracking cash inflows and outflows is essential to avoid a liquidity crisis; thus, you need to maintain a reasonable amount of “working capital” to meet the day-to-day operating requirements of your business. • Record keeping. Maintaining accurate and systematic financial records, which can be facilitated by digital tools, is fundamental for decision-making and compliance with tax regulations. • Financial analysis. Regularly interpreting, analyzing, summarizing, and reporting data in financial statements can help you identify trends, measure profitability, and assess the financial health of the business. SOURCES OF CAPITAL FOR MSMES Fund requirements of MSMEs, whether for loans and capital/equity, can be provided by various sources: • Personal savings. The easiest and most accessible source, especially when starting a business; using your own money also makes leaving a business easier if things do not work out. • Friends and relatives. A common source for aspiring entrepreneurs of startup businesses as they are frequently more ready to invest than formal lenders. While these can work well, often these arrangements are informal and based purely on trust and verbal assurances. • Partnership. Where two or more individuals, yourself and friends and/or relatives, share ownership, with each partner contributing money, property, labor, or skill and in return, each partner shares in the profits and losses of the business. The documentation of the terms of the partnership in a legal document is recommended. • Venture capital. Venture capital funds, which generally come from investors, investment banks, and financial institutions, are aimed at startups and early-stage companies with high growth potential and a proven track record. These sources provide substantial funding in exchange for equity and often take an active role in guiding and scaling the business. • Private equity. Private equity, typically sourced from large institutional investors, pension funds, sovereign funds, endowment funds, and high net worth individuals, are invested in more mature private companies, for expansion, restructuring and transformation. • Government grants and subsidies. Government financial institutions, such as the Small Business Corp. (SB Corp.) and the Development Bank of the Philippines (DBP) offer financial assistance to promote entrepreneurship and business growth, to support SMEs and startups usually through debt financing and, in some instances, equity. Other government agencies offer grants and subsidies to promote specific industries, for innovation, and development. PRACTICAL TIPS FOR SUSTAINABILITY Regardless of the stage of development of the business, there are basic financial management practices which are critical for sustainability: • Create a budget to plan and control your finances as this helps you track income and expenses, ensuring that the business operates within its means. Further, regular review of the budget can help identify where costs can be reduced and investments made to support growth. • Manage your cash flows. With the budget as your guide, you should track incoming revenues and outgoing expenses. It is good business practice to maintain a certain amount of cash or working capital at all times to cover for the lag in the timing of collections and disbursements. You may also maintain an emergency fund in the case of unforeseen financial challenges, such as an economic downturn. • Separate personal and business funds. Open separate bank accounts and credit cards for business operations. Segregation simplifies accounting and helps track business performance separately. Don’t use business funds to support your personal and non-business activities. You may consider giving yourself a fair salary as an officer/manager of the business to support your personal expenses. • Maintain a good business credit score , which means paying your bills on time, managing debt responsibly, and avoiding over-extending credit. Having a track record of being a responsible borrower will be an advantage when seeking external sources of funds. • Invest in growth. Set aside funds for growth opportunities to invest in technology, expansion of product and service lines, and entering into new markets. • Keep your accounting books and records up to date to help track the income and expenses of the business, minimize errors, and support decision-making. • Review, monitor and analyze your financial performance so you can get insights on how to make better business decisions, detect any anomalies, and adapt your business plans to the ever-changing environment. Sound financial management, supported by the right funding sources, is key to ensuring the sustainability and growth of MSMEs. While challenges persist, government and non-government initiatives can pave the way for a stronger MSME sector. By understanding and committing to sound financial practices, MSMEs will continue to thrive and contribute to economic development. May we all aspire for businesses that are resilient against market challenges and adept at seizing opportunities; thereby ensuring a meaningful contribution to sustainable economic growth. Ma. Aurora “Boots” D. Geotina-Garcia is a member of the MAP Diversity, Equity, and Inclusion Committee. She is the founding chair of the Philippine Women’s Economic Network (PhilWEN) and chair of the Governing Council of the Philippine Business Coalition for Women Empowerment (PBCWE). She is the first female chair of the Bases Conversion and Development Authority (BCDA). She is president of Mageo Consulting, Inc., a company providing corporate finance advisory services. Disclaimer: On December 31, 2024, “Capital access and financial management for sustainable MSMEs” was published. It was authored by Ma. Aurora D. Geotina-Garcia, a fellow of the Institute of Corporate Directors. You can read the original article through this link:
- Leadership in the age of transformation: Navigating the Philippine socioeconomic terrain
By: Dr. Alfredo E. Pascual, FICD Fellow Institute of Corporate Directors In a dynamic and rapidly evolving environment, leadership transcends traditional paradigms. It requires adaptability, foresight and a deep understanding of the unique challenges and opportunities shaping our country’s socioeconomic landscape. As the Philippines navigates the crossroads of technological innovation, environmental sustainability, workforce transformation and geopolitical shifts, leaders must guide their organizations and communities toward a resilient and prosperous future. Technological advancements: Embracing innovation The Philippines has emerged as one of the most dynamic economies in East Asia and the Pacific. With a growth rate of 6 percent in the first half of this year, it is among the top performers in the region. Rapid technological advancements, reshaping industries and creating new growth pathways underpin this robust economic performance. The integration of artificial intelligence, blockchain and digital platforms has revolutionized sectors, such as finance, health care, education, transport and logistics, offering unprecedented opportunities for innovation and efficiency. However, the swift pace of technological change also presents challenges, particularly in terms of workforce readiness and digital infrastructure sufficiency. Leaders must invest in upskilling initiatives to enable employees to survive and thrive in a digital economy. Moreover, fostering a culture of continuous learning and adaptability is essential to navigate the complexities of technological transformation. Sustainability and climate responsibility: A national imperative The Philippines is acutely vulnerable to the impacts of climate change. Frequent typhoons, rising sea levels and environmental degradation pose significant threats to communities and economic stability. Recognizing this, the government and the private sector must increasingly prioritize sustainability initiatives to mitigate environmental risks and promote resilience. Leaders are now tasked with integrating sustainable practices into their organizational strategies, aligning business objectives with environmental stewardship. Such action involves adopting renewable energy sources, implementing eco-friendly supply chain Leaders are now tasked with integrating sustainable practices into their organizational strategies, aligning business objectives with environmental stewardship. Such action involves adopting renewable energy sources, implementing eco-friendly supply chain practices, and engaging in corporate social responsibility programs that address environmental concerns. By championing sustainability, leaders contribute to preserving natural resources and enhancing their organizations’ reputations and long-term viability. Workforce evolution: Navigating demographic shifts The Philippine workforce is undergoing a significant transformation, driven by its youthful demographics. With 28 percent of the population aged 10 to 24, our country enjoys a considerable labor market advantage. This demographic profile offers both opportunities and challenges, compelling leaders to unlock the potential of a young and rapidly evolving workforce. The rise of remote work, the gig economy and the integration of multigenerational teams necessitate reevaluating traditional management approaches. Leaders must cultivate inclusive environments that value diverse perspectives and foster collaboration across generational divides. Adopting flexible work arrangements, promoting work-life balance and investing in employee well-being are critical strategies for recruiting and keeping top talents. Geopolitical and economic uncertainty: Strategic navigation The Philippines’ strategic location in Southeast Asia is at the center of complex geopolitical dynamics, particularly concerning territorial disputes in the South China Sea. The government’s efforts to balance relations with major powers, including the United States and China, require astute leadership to navigate diplomatic intricacies while safeguarding our national interests. Economic uncertainties, such as global trade tensions and fluctuating commodity prices, further underscore the need for resilient and adaptable leadership. Leaders must develop robust risk management frameworks, diversify markets and foster innovation to mitigate external shocks and sustain economic growth. Mental health and well-being: A leadership priority The pressures of modern work, exacerbated by the COVID-19 pandemic, have brought mental health and well-being to the forefront of organizational priorities. Leaders in the Philippines are increasingly recognizing the importance of creating supportive work environments that prioritize employee well-being. Implementing mental health programs, providing access to counseling services and promoting a culture of openness and support are essential steps in addressing this critical issue. By prioritizing mental health, leaders enhance employee satisfaction and productivity and contribute to their organizations’ overall resilience and sustainability. New approaches to leadership: Embracing agility and inclusivity To address these multifaceted challenges effectively, Philippine leaders are adopting new approaches that emphasize agility, inclusivity and purpose-driven strategies. Agile leadership: In an environment marked by rapid change, agile leadership enables organizations to adapt swiftly to emerging trends and challenges. This approach involves iterative decision-making, encouraging a continuous improvement culture and giving teams the freedom to innovate. Inclusive leadership: Embracing diversity and fostering inclusivity are vital for driving innovation and organizational success. Leaders must actively seek diverse perspectives, promote equitable opportunities and create environments where all employees feel valued and empowered. Stakeholder capitalism: Beyond shareholder-centric models, stakeholder capitalism considers the needs and interests of all stakeholders, including employees, customers, communities and the environment. This holistic approach aligns business success with societal well-being. Servant leadership: By prioritizing the needs of others and focusing on the growth and well-being of employees and communities, servant leaders build trust and foster a sense of purpose within their organizations. Redefining success: A holistic perspective In the contemporary Philippine context, success is redefined to encompass financial performance, social impact, environmental sustainability and human development. Purpose-driven leadership: Organizations with a clear mission that aligns with societal values are better positioned to inspire loyalty and drive long-term success. Purpose-driven leaders articulate a vision that resonates with employees and stakeholders, fostering a shared commitment to meaningful goals. Sustainable growth: True success entails achieving economic growth that is environmentally sustainable and socially inclusive. Leaders must balance short-term gains with long-term objectives, ensuring that their organizations contribute positively to society and the planet. Employee engagement and well-being: Leaders must recognize that employees are the organization’s backbone and must invest in their development, well-being and engagement. They must also provide growth opportunities, promote work-life balance and establish an inclusive and encouraging work environment. Reputation and trust: In an era of transparency and accountability, an organization’s reputation is critical. Leaders must uphold ethical standards, demonstrate integrity and build stakeholder trust to sustain long-term success. A call to action: Shaping the future As the Philippines continues to navigate the complexities of the modern era, leaders across sectors are called upon to embrace transformative approaches that align with the nation’s unique challenges and opportunities. By fostering innovation, championing sustainability, prioritizing employee well-being and navigating geopolitical dynamics with strategic insight, leaders can drive progress that benefits their organizations and society. The journey ahead requires a commitment to continuous learning, adaptability and a steadfast dedication to creating value that transcends traditional metrics of success. By leading with purpose, empathy and integrity, Philippine leaders have the opportunity to shape a future that is resilient, inclusive and prosperous for all. The author is former president of the Management Association of the Philippines and former secretary of the Department of Trade and Industry. Feedback at map@map.org.ph and aepascual@gmail.com . Disclaimer: On December 16, 2024, “Leadership in the age of transformation: Navigating the Philippine socioeconomic terrain” was published. It was authored by Dr. Alfredo E. Pascual, a fellow of the Institute of Corporate Directors. You can read the original article:
- A Day of Golf and Giving: ICD Holds Fourth Invitational Golf Tournament
The Institute of Corporate Directors (ICD) successfully held its Fourth Invitational Golf Tournament at the Manila Golf and Country Club on November 22, 2024. With clear skies and calm winds, the event provided a perfect setting for an enjoyable day of golf, bringing together a group of engaged players in a spirit of friendly competition and camaraderie. Through the generosity of our sponsors, ICD raised enough funds which will be allocated to support ICD’s social responsibility initiatives and bolster its research and development efforts. ICD extends its heartfelt gratitude to the 75 participants—comprising 12 ICD members and 63 esteemed guests—whose enthusiasm and active involvement were key to the tournament’s success. Players highlighted their appreciation not only for the camaraderie shared throughout the day but also for the thoughtful giveaways, exciting raffle prizes, and the trophies they proudly took home, all of which added to the event’s celebratory atmosphere. The success of the tournament owes much to the efforts of the Golf Committee, led by Committee Chair Atty. Pete Maniego, Jr. , and supported by committee members Mr. Charlie Gatmaitan, Mr. George Aliño, Mr. Dennis Montecillo, Mr. Rex Drilon II, and Mr. JJ Moreno. In addition, the event would not have been possible without the full support of the Programs, Events, and Business Development Department, Members Relations Department, and the whole ICD staff. Mr. Marco Bautista, son of Ambassador Cesar Bautista, also graced the occasion, expressing his heartfelt gratitude for the invitation and the tribute to his father's legacy. The success of this tournament was made possible through the invaluable support of the following sponsors: The following are the tournament winners whose exceptional skills and sportsmanship made them stand out in this memorable event: Overall Champion: ICD Member- Atty. Pete H. Maniego Jr. ICD Guest- ASec Santi Lim Low Gross Champion Mr. JP Montenegro Division A Champion- Mr. James Morris Ileto 1st- Mr. Eddie Feliciano 2nd- Mr. Yvo Galvez Division B Champion- Philip Ouano 1st- Joseph Fadullon 2nd-Dan Reyes Division C Champion- Nestor Liwanag 1st- Andrew Escaler 2nd- David Padin Special Awards were also given for: Hole #4 Longest Drive - Mr. Yvo Galvez (294 yards) Hole #10 Most Accurate Drive- Mr. Knud Hedeager (4 inches) Hole #6 Nearest to the Pin- Mr. JP Montenegro (3 ft and 6 inches) Most Durable Player- Atty. Rene Cabanilla The top three winners were awarded Metro Retail Gift Certificates worth 1,000 pesos each. Meanwhile, Atty. Rene was awarded with 4 Dozen of Used Golf Balls. Prizes were also awarded to the following raffle winners: Piligan raffle winners: OJ Matias, Jet Yu, Rick Wilkerson, Bien Guevarra, and Wilbert Tan, walked away with 2,000 pesos in cash, adding an extra element of excitement to the event. Sponsors who set up their booth at the event generously provided mugs, towels, and charming tokens as giveaways for the participants. To top off the experience, attendees were treated to delicious meals catered by the Manila Golf and Country Club. As the event wrapped up, w e look forward to greater participation, especially from our ICD members. We also welcome your suggestions on how we can enhance the experience and make the event even more enjoyable.
- Lessons from next-gen leaders
By: Ma. Aurora D. Geotina-Garcia, FICD Fellow Institute of Corporate Directors Who are next-gen leaders? As the global environment becomes more unpredictable and complex, a new type of leader, the next generation leader (NGL), has emerged during these times of adversity. The Queensland University of Technology describes them as leaders equipped with strategic thinking, the ability to lead change, build a culture of performance, and strengthen personal responsibility and accountability. Various studies highlight the following desirable qualities of an NGL: Adaptable and agile: Capable of adapting to constant disruption, focused on making a positive difference rather than being solely driven by results; a “master of change” who can negotiate outcomes in a climate of instability. Emotionally intelligent: Able to control and manage emotions while providing empathy to support and overcome workplace challenges. Collaborative: Understands and accepts that great work is achieved by working as a team. Authentic communicator: Listens more than they speak and encourages open and honest conversation to cultivate fresh perspectives and ideas. Prioritizes well-being: Practices self-care and prioritizes their physical, emotional, and mental well-being. Next-gen leaders: Reshaping the future of business As I wrote in my article in this column on Feb. 8, 2023, one of the flagship projects of SharePHIL is to elevate the investor relations (IR) profession, given its crucial role in strengthening and nurturing the communications of listed companies with their investors and stakeholders. As IR plays a vital role in the success and growth of a company, IR professionals also contribute to shaping the capital market. To launch this project, SharePHIL held an Investor Relations Forum on Aug. 27, 2024, where a select group of NGLs shared their views on how they are reshaping the future of business. As IR professionals are the key links between companies and stakeholders, it is critical for them to understand how current and future leaders are navigating and steering their organizations through challenges. Key themes that resonated during the Forum included: Sustainability All current and future generations are facing challenges associated with sustainability, whether it be extreme weather, supply chain and technology disruptions, sourcing difficulties, among others. For Dennis Zamora, president of Nickel Asia Corp. (NAC) and CEO of a mining company in a priority industry, he has aligned the company’s nickel business with the government’s policies of responsible mining and downstream nickel production. As a result, NAC has been recognized by local and regional award-giving bodies. Furthermore, as the transition to renewable energy sources becomes necessary, NAC has diversified into the renewable energy sector with the goal of installing 1 MW by 2028. On the other hand, Ana Aboitiz-Delgado, executive vice president and incoming CEO of Union Bank, focuses on addressing the needs of two key stakeholders: its customers and employees. As chief customer experience and digital channel officer, she led the digital transformation of Union Bank, growing the customer base through its mobile app and playing a key role in acquiring the local customer business of a global bank. With respect to employees, she emphasized the importance of work-life balance by respecting time off and limiting work calls outside office hours. Customer centricity Customer-focused strategies can affect nearly all aspects of business. As Pam Olivares-Vital, president and CEO of Ovialand, shared, the company’s commitment to serving customers’ aspirations for premium affordable housing is the cornerstone of their success, amidst stiff competition from bigger real estate players. With the tagline “One brand new home for every Filipino family,” Ovialand aims to provide the emerging middle class with the best home that their hard-earned money can buy. Their strategy focuses on delivering a premier real estate experience through their products, communities, and services. Francis Gotianun, first senior vice president of Filinvest Hospitality Corp., highlighted emerging trends in the hospitality industry, such as customers’ preference for higher-end properties and the growing demand for leisure activities. In response, the company aims to offer unique, personalized travel experiences and enhanced guest services through process improvements, technology use, better food offerings, and better people management – particularly given the current shortage of hospitality professionals. These initiatives have earned the company a trust rating of 93.74 percent, the highest in the Philippines, from TrustYou, a leading aggregator of customer feedback. Leadership Regarding their brand of leadership, Ana Delgado emphasized the importance of being human-centered, given the changing times and the stage of their business. Francis Gotianun echoed the need to lead with purpose to inspire and motivate employees, especially as the current generation of workers has more career choices and options. For Pam Vital, leading a real estate company requires sensitivity to shifts in customer attitudes, responding to the question of “What do I want?” rather than “What is given to you?” In light of increasing stakeholder demands, Dennis Zamora practices a transparent and open leadership style, recognizing the importance of keeping the public informed about the company’s activities. Is next generation leadership merely a slogan? I believe it’s more than a catchphrase – it is a foundation for better workplaces, relationships, and individual and collective well-being. Is it applicable only to a specific generation? DeEtta Jones and Associates, a woman-led training and strategy consulting firm, opines that an NGL doesn’t refer to any specific generation but to anyone with the interest and eagerness to increase his or her capacity to thrive in an environment of change, challenges and growth. NGLs challenge themselves to remain relevant, forward-thinking, and hungry to do better. Are you an extraordinary, inspirational next generation leader? The author, Ma. Aurora Geotina-Garcia, is chairperson of SharePHIL. She is also founding chairperson and president of the Philippine Women’s Economic Network (PhilWEN) and president of Mageo Consulting Inc., a corporate finance advisory services firm. Disclaimer: On October 26, 2024, “Lessons from next-gen leaders” was published. It was authored by Ma. Aurora D. Geotina-Garcia, a fellow of the Institute of Corporate Directors. You can read the original article through this link:
- Lessons for MSMEs: An Immigrant’s Entrepreneurial Journey
Dr. Armand Cacacho, FICD Fellow Institute of Corporate Directors This article is based on my own entrepreneurial journey in the USA and is intended to provide some insights that could help the many micro, small and medium enterprises (MSMEs) in the Philippines. It is based on my decades of experience as an entrepreneur in the San Francisco Bay Area, California starting a company from zero and scaling it into a multi-million dollar revenue company. My interest in entrepreneurship began after I took a course in entrepreneurial management as part of my Master of Business Administration (MBA) program in Chicago in the early 1980s. Following graduation, I toyed with several ideas to start as a business but none of the initial ideas became a reality. I moved to the San Francisco Bay Area, California in 1984 after I was recruited to work at a construction management company here. It was the golden age of the technology industry in the San Francisco Bay Area/Silicon Valley with many technology companies starting and building their corporate headquarters and manufacturing facilities here. As a Civil Engineer with an MBA, I worked on many of these projects as part of the consulting team working for real estate developers and some of the biggest banks in the USA that financed these projects. After several years of working for the company, my entrepreneurial interest got me again into thinking of starting my own construction management company. To supplement my knowledge base gained from my MBA program and work experience, I read two books from two successful American entrepreneurs titled “What They Don’t Teach You at Harvard Business School” and “The Art of the Deal”. These two books provided me with additional knowledge on building “soft skills”, negotiations, and strategies. Feeling confident but no outside funding, I embarked on my first business, a construction management company, and bootstrapped it. At first, my fee was a few thousand dollars per contract. Then I started winning larger contracts with several hundred thousand dollars per contract and total annual revenue reaching a million dollars. Banks started calling me offering financing to grow even larger. With bank financing, my company started winning in the millions of dollars range per contract. I also started buying and selling real estate and co-founded a mortgage finance company in addition to founding or co-founding other businesses in the technology and healthcare space. While the other businesses had mediocre financial results, the others flourished. My successes led to me to being recruited to become an executive of a Fortune 200 multinational company in California. Lessons for MSMEs Prepare Get the necessary education, training and skills in your field of interest. You do not need to get a full MBA to obtain these core skills. Get educational training in accounting and finance, marketing, entrepreneurship, operations management, and information technology. Think Big Find ways and don’t be afraid to meet with executives and powerful people from big corporations. Otherwise, you will always be a small business. In my case, I took on leadership and chairmanship positions in business associations in California. I did a lot of public speaking in conferences and made presentations with executives from many large businesses including Fortune 500 corporations. Project power and knowledge of your own market area. This is how I became known in the construction industry in California and was eventually recruited as a joint venture partner of several Fortune 500 corporations in the engineering and construction industry. These large multinational corporations became repeat clients/partners of my construction management business for many years and lead to winning several awards in California for my business including a permanent bronze plaque on the wall of San Francisco International Airport for my role in helping build the airport to what it is today. Don’t Be Afraid to Tell Your Story In most Asian cultures, it is not often that business people tell the world of their successes. They are often apologetic if they sound like bragging about their achievements (in Tagalog: nagbubuhat nang sariling bangko ). If you, the entrepreneur/business person, do not tell the world of your successes, other people will not know what you do and are good at. Most customers and other business people will likely deal with successful entrepreneurs/business persons who have good products or services. Be Nice and Grateful to Other People In business, it pays to be always nice and grateful to other people. This has always been one of my greatest assets (my soft skills). It is not enough to have a great product or service. The entrepreneur/business person has to have a great personality. This can come handy when dealing with customers, employees, and other stakeholders. Some Final Thoughts Success for an entrepreneur is not guaranteed. You have to do several experimentation and iteration until you find the right product-market mix. Once you find the strategy that is repeatable, you’ll then face the challenge of scaling your business into a large enterprise. Successful entrepreneurs do fail at one point or another in their journey. Even large and established companies sometimes fail when they launch a new business or product. You should be able to take those lessons learned and use them in your next venture. About the Author Dr. Armand Cacacho, FICD is a Certified Board Director (NACD.DC) by the National Association of Corporate Directors USA and a Senior Accredited Board Director (SID-SrAD) by the Singapore Institute of Directors. In addition to his MBA, his postgraduate education includes Strategy and Innovation Specialty (Stanford Graduate School of Business), Global Management and Business (Stanford University), Renewable Energy Specialty Professional Certificate Program (Stanford School of Engineering), Certificates in Disruptive Innovation Strategy and Entrepreneurship (Harvard Business School), Machine Learning and Artificial Intelligence (DeepLearning.AI and John Hopkins University), and Exponential Technologies (Singularity University). He is a licensed Professional Engineer (PE) in the USA. Armand was recognized by the late President George H. W. Bush, Sr. for his leadership in the Asian American Pacific Islander (AAPI) community in the USA in 1992 and won awards from various industry and professional organizations in the USA. Armand is an Adjunct Professor at Asian Institute of Management and faculty member of the Institute of Corporate Directors Philippines. He has been serving as Mentor to Stanford graduate students since 2015 (on and off). He can be reached at armandcacacho@gmail.com or his LinkedIn https://www.linkedin.com/in/armand-cacacho-nacd-dc-a128a515/